Bikeworks is a great organisation to work for, all our current vacancies are advertised here.

Operations Manager

The operations team handles the commercial offer for Bikeworks, dealing with customer enquiries, event bookings, staff allocations, reporting and end of month processes. This is across the following areas; Dr. Bike sessions, children and adults cycle training, team building challenges, cycle maintenance courses and instructor training. We have, and will continue to, scale our offer to corporates and businesses. This requires a focus on sales, networking and providing a professional service, while acting as an ambassador for the whole of Bikeworks. 

The role has responsibility for and leads on overseeing the external delivery of the commercial offer for Bikeworks, key elements of this are: 

  • School Cycle Training, maximising the delivery of our Bikeability Local Authority contracts. 

  • Dr. Bike Sessions, delivered at work places and within the community is our mobile bike maintenance offer. 

  • Team Building Events, our corporate and business offer. 

  • Bespoke Bookings, components of multiple programmes as requested by customers. 

  • Payroll, preparing monthly staff reports, ensuring hours reflect the work of permanent and freelance. 

  • Invoicing and Reporting, raising invoices and providing information. 

On any given day we are delivering multiple sessions with our pool of freelance instructors and mechanics. The role is responsible for maintaining good relationships and providing good communication, while getting the correct ratio and allocation of staff across sessions, optimising all contracts. All the while managing the coordination to balance the quality, efficiency and value for money for Bikeworks. 

Salary and Conditions: 

  • £30,000 - £35,000 Depending on skills and experience 
  • Full time Monday to Friday 09.00-5.30pm with occasional out of hours and weekend work possible 
  • 25 days holiday 
  • Pension contribution 
  • Participation in the Cycle to Work scheme 
  • Initial one year contract with expectation of becoming permanent 

View the job description here.

To Apply

To apply for this job send a CV and covering letter to [email protected] 

In the covering letter please respond to each point in the personal specification, outlining why your skills and experience make you the right person for this role. Please also answer the following questions: 

How do you work through a problem ? 

What is your proudest achievement to date? 

What do you think the value of cycling is in London today? 

Apply by 12th March @ 12pm 

Interviews to be held on 16th & 19th March.

Start date ASAP

Mechanics, Cycle Instructors and Tutors

In addition to our core team, we are always looking for freelance cycle instructors, mechanics or tutors.

If you have the relevant training, and qualifications, and want to work with us, send us your CV along with a cover letter outlining your experience and interests to [email protected]

We also recruit volunteers to support our activities. If you would like to contribute your skills, time and experience please do get in touch at [email protected]

We look forward to hearing from you.