Many of our programmes run with the support of freelance staff. We are always in the look out for new cycle trainers, mechanics or tutors. If you have relevant training and qualifications to work with us, send us your CV along with a cover letter outlining your experience and interests to [email protected]

We are currently looking for:

Operational Project Coordinator

Bikeworks Operations:

The operations team handles the key business focused side of our social enterprise, dealing with customer enquiries, events booking, staff allocation, reporting and end of month processes.  

Reporting to the Ops Manager, this role sits within the operations team and is responsible for booking and scheduling our cycle training and maintenance sessions across different London Boroughs. 

On any given day we may be delivering multiple sessions across London and beyond. These sessions are delivered by Bikeworks’ pool of freelance instructors and mechanics and the operations team must maintain a good relationship with them, and be able to balance staff allocations, optimize booking schedules and manage overlapping workstreams. 

As Ops Coordinator, you will be:

  • Managing cycle training contracts; liaising between local authorities, freelance instructors and different schools, businesses and local communities to deliver Bikeability inline with local authority contracts.

  • Organising Dr. Bikes; understanding the needs of businesses and local authorities, and scheduling mobile bike maintenance sessions at workplaces and within the community. 

  • Creating bespoke bookings; creatively blending together components of multiple programmes to deliver the perfect sessions for individuals and businesses.

  • Marketing courses; finding contacts and promoting sessions as widely as possible to ensure sessions are at capacity with creative freedom to manage social media channels, website content and email campaigns.

  • Liaising with the Ops Team and Freelancers to address and issues / requests / feedback and creating actions plans around this.

  • Managing risk assessments, method statements and reports for each session

  • Overseeing the fleets of cycles across London to make sure they are always in good working order

  • Stepping up to different ad-hoc tasks that come your way. No two days are the same in the world of cycling.

You should apply if:

  • Your organisational skills are second to none and you thrive on juggling multiple tasks

  • You’re a whizz on a computer and have experience with Excel and GSuite

  • You have excellent oral and written communication skills, know where an apostrophe should go, and can adapt your language and tone to different people’s needs.

  • You’re great at working proactively and a natural problem-solver. 

  • You want to help change the world through cycling 

To apply for this job: 

Send a CV and covering letter answering the following questions: 

  • How do you work through a problem? 
  • What is your proudest achievement to date?
  • What do you think the value of cycling is in London today?

This is a full-time position, based in our Head Office in Lee Valley VeloPark for 6 months with a view to making this permanent.

Closing date for applications: Saturday 31st August. 

Interviews will be held weeks commencing 3rd and 10th September.